FAQ
Looking for candles made in Vancouver? Mui by Vui is a Vancouver-based home fragrance brand founded by Vui. We hand-pour soy candles in small batches with wooden wicks and fragrances inspired by familiar moments, tea, desserts and everyday rituals.
Shop wood wick soy candles or use this guide to choose a scent, compare candle sizes and plan a local pickup.
What makes a wood wick candle different?
A wooden wick creates a gentle flicker and a soft crackle as the candle burns. Mui by Vui jar candles pair a wooden wick with soy wax. The sound can vary between candles and burns; a quieter crackle does not mean the candle is not working.
Which candle scent should I choose?
Start with the fragrance family you already enjoy. Our collection includes tea-inspired scents, comforting bakery fragrances, fresh citrus and florals.
- Tea and cafe-inspired scents: Matcha Milk Tea, Taro Milk Tea and Espresso.
- Bakery and dessert-inspired scents: Asian Bakery and Pistachio Cream.
- Fresh and citrus scents: White Tea Ginger and Lemon Tea.
- Floral and woody scents: Tokyo City and Hinoki Onsen.
Read each product's scent notes before choosing. If you are shopping for someone else and do not know their preferences, a digital gift card lets them pick their own fragrance.
What sizes do Mui by Vui candles come in?
Our jar candles are 8.5 oz / 240 g, with an approximate burn time of 45–50 hours. Our 4 oz tin candles are a compact option for trying a new fragrance or giving a small gift. Burn time varies with use and candle care. Check the individual product listing for current pricing and availability.
Where can I buy Mui by Vui candles in Vancouver?
Shop directly at muibyvui.com for delivery to Vancouver and other destinations available at checkout. To smell our fragrances in person, contact us for current retail availability or to arrange a visit in Surrey, BC. Surrey visits and local pickups are by appointment only; please arrange a time before coming.
When will my order ship?
Orders are typically processed and shipped within 3–5 business days. Delivery time starts after dispatch and depends on the destination and carrier. Busy periods may take longer. See our shipping policy for full details, and check shipping rates and available delivery options at checkout.
Can I order custom candles or business gifts?
Yes. Explore our custom candle options for personalized labels and gifts, or contact us about client gifts, events and wholesale. Include your quantity, preferred timing and any label ideas so we can confirm the available options.
How do I care for a wooden wick?
Let the candle cool before trimming. Before each burn, remove loose charred wood and trim the wick to about 1/8 inch. Keep the candle on a stable, heat-resistant surface and follow the instructions on its label. Never leave a burning candle unattended. For more help, read our candle care guide or email contact@muibyvui.com.